T&C

FAQ

1. Age requirement

Z-Club Customers must be at least 18 years old and above and agree to our imposed terms and conditions.

2. How to open an account with Z-Club?

Go to “Register Now“ at the home page of Z-Club website and you will be brought to the Registration page.

Please fill in the following information:

  • Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
  • Date of Birth - Please enter a valid date for verification.
  • Email address - Please ensure that you provide a valid email address that is only accessible by you. Important account management notice, product announcement and promotion information will be sent to you via email.
  • Contact Number - Please provide a valid contact number for better assistance and for your account safety.
  • Username - will be used to login purpose.
  • Password - must be between 8 to 10 characters long that consists of alphabet and numbers. Always remember to keep your password confidential.

3. Forget username or password?

Username can be retrieved by contacting our Customer Service Officer via live chat.

To retrieve password, you can click on “Forgot password” and fill in particular details accordingly. Your password will be reset and send to your email.

4. What is the supported currency?

MYR-Ringgit Malaysia

5. How to deposit?

Before placing bets in Z-Club, you need to fund your account using one of the following banking methods:

  • Automated Teller Machine (ATM)
  • Internet Banking

Click here for more information.

6. How to withdraw?

Click on the “Withdrawal” section and fill in the amount that you want to withdraw. Your bank account name must be the same as the name registered with Z-Club.

Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

Click here for more information.

7. Is my personal information secure?

Z-Club will not reveal or sell your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.

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